Legal Protection For Online Transportation Partners: a Comparison Between Indonesia and Malaysia in The Implementation of Social Protection Systems
Abstract
This study seeks to examine and critically analyze the legal protection afforded to online transportation partners in Indonesia and Malaysia, with particular emphasis on identifying regulatory gaps within the existing social protection frameworks. The primary issue stems from the inadequacy of Law No. 13 of 2003 on Manpower in addressing the legal status of online transportation drivers, as the prevailing working arrangements do not conceptually satisfy the essential elements of an employment relationship as defined under the law. This condition gives rise to legal uncertainty concerning access to social security, occupational safety guarantees, and income protection for online transportation partners. This study adopts a normative juridical approach, employing both statutory and comparative legal analyses. The findings reveal that Malaysia has established a more structured and systematic framework for integrating platform-based workers into formal social protection schemes. In contrast, Indonesia continues to experience a regulatory gap, resulting in heightened vulnerability of workers to occupational risks and restricted access to comprehensive social protection mechanisms. This study concludes that Indonesia might to adapt aspects of Malaysia’s labor policies as a reference, through regulatory harmonization, strengthening the role of the government, and providing sustainable social protection programs.
References
Astuti, B., & Daud, M. R. (2023). Kepastian Hukum Pengaturan Transportasi Online. Al-Qisth Law Review, 6(2), 205-244.
Cahyono, A., Kusuma, I. F., & Kusumo, H. H. (2024). Hubungan Hukum Kemitraan antara Driver Online dengan Penyedia Layanan. Perspektif Hukum, 317331.
David, D. (2021). Keberadaan Surat Ijo Dikaji Berdasarkan Pendekatan Kasus Dan Teori Tujuan Hukum Gustav Radbruch. Jurnal Education and Development, 9(4), 478-484.
Disemadi, H. S. (2022). Lensa Penelitian Hukum: Esai Deskriptif tentang Metodologi Penelitian Hukum. Journal of Judicial Review, 24(2), 289-304.
G20 Policy Principles on Adapting Labour Protection for More Effective Protection and Increased Resilience for All
Workers, https://share.google/RCTKRy8mhI1G1CPVR GoodStats. (2025). Ilmu Pengetahuan dan Teknologi Indonesia Jadi Pengguna Transportasi Online Terbesar 2024.
Halilah, S., & Arif, M. F. (2021). Asas Kepastian Hukum Menurut Para Ahli. Siyasah: Jurnal Hukum Tata, Negara, 4(II).
Hamsona, D. A., & Susilowati, I. F. (2019). Perlindungan Hukum Terhadap Keselamatan Penumpang Kendaraan Sepeda Motor Yang Digunakan Untuk Kepentingan Masyarakat. Novum: Jurnal Hukum, 6(02).
ILO. (2012). Social Security for All: The ILO Social Protection Floors Recommendation. Social Security for All Briefing Note, June. Indayatun, R. (2025). Legal Protection of Online-Based Transportation Workers in the Era of Digitalization. Journal of Law, Politic and Humanities, 5(4), 2958-2966.
Khalid, Z. (2019). Perlindungan Hukum terhadap Pengemudi Jasa Transportasi Online di Kota Medan. Resam, 5(1), 57-73.
Lesson, R., & Sitohang, L. (2020). Tanggung Jawab Hukum Perusahaan Transportasi Online dan Driver Online terhadap Pengguna atas Peralihan Akun Driver Online. Jurnal Hukum PATIK, 9(2), 102-113.
Maria, A. (2019). Aspek Hukum Transportasi Berbasis Aplikasi Dalam Perspektif Hukum Indonesia. Jurnal Bina Mulia Hukum, 3(2), 176-187.
Praditama, D. A., Rusdjijati, R., Hakim, H. A., Wicaksono, M. P., & Nugraha, Y. S. (2023). The Dilemma of Fulfilling Informal Sector Workers' Rights in the Indonesian Welfare State Concept. Law and Justice, 8(2), 211-225.
Prananda, R. R., & Aidi, Z. (2019). Tinjauan Yuridis Kedudukan Pengemudi Transportasi Online Dalam Perjanjian Kemitraan Dengan Perusahaan Penyedia Aplikasi Transportasi Online. Law, Development and Justice Review, 2(2), 135-162.
Radbruch, G. (1932). Legal philosophy.
Saputra, A., Muzayanah, M., & Andraini, F. (2020).
Penerapan Perjanjian Dalam Hubungan Kerja dan Perlindungan Hukum Bagi Driver Online. Jurnal Komunikasi Hukum (JKH), 6(1), 266-280.
Silviani, N. Z., & Nurlaily, V. (2023). Hang Tuah Law Journal.
Talan, M. Y., & Suharyanti, N. P. N. (2023). Perlindungan hukum terhadap customer ojek online dalam kasus tindak pidana kekerasan seksual (Studi kasus di Kota Denpasar). Jurnal Hukum Mahasiswa, 3(1), 685-698.
Tan, D. (2021). Metode penelitian hukum: Mengupas dan mengulas metodologi dalam menyelenggarakan penelitian hukum. Nusantara: Jurnal Ilmu Pengetahuan Sosial, 8(8), 2463-2478.
Wibowo, D. A., Sugianto, F., & Agustian, S. L. (2025). Legal Protection for The Parties as a Preventive Affort Against Disputes in Health Insurance Claims. Pranata Hukum, 20(2), 141-157.
Wijayanti, A. (2009). Hukum Ketenagakerjaan Pasca Reformasi (Vol. 1). Sinar Grafika.
Yanova, M. H., Komarudin, P., & Hadi, H. (2023). Metode
Penelitian Hukum: Analisis Problematika Hukum dengan Metode Penelitian Normatif Dan Empiris. Badamai Law Journal, 8(2), 394-408.





